For orders over $200AUD shipping within Australia we offer complimentary shipping via Australia Post. For orders under $200AUD shipping within Australia we charge a $20AUD flat rate.
Internationally we charge a $60AUD flat rate.
For orders with more than one item, your items will be sent separately. A tracking number will be emailed to you for each item within the dispatch period.
We aim to deliver your chosen items to the place and person of your choice in perfect condition and in the shortest possible time.
For delivery within Australia, we endeavour to ship your order within 1-3 working days, with delivery likely to be made within a further 1-3 working days.
International delivery is via DHL and should take approximately 3-5 working days.
“Working day” means a day that commercial banks are open for business in Sydney, Australia.
Delivery timeframes are approximate and should your delivery not be made within the timeframe specified we will make every effort to notify you and to rectify the situation as quickly as is practically possible.
Please note, your merchandise may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country and are payable by you. You may be required to pay additional customs clearance charges. Josephs Sydney is not liable for, nor responsible for, such import duties, fees, taxes or charges. In addition, orders shipped internationally may be subject to customs clearance procedures that can cause delays beyond our control. If you choose to refuse a shipment from Josephs Sydney, you are responsible for the original shipping charges (even on purchases that included free shipping at a cost to Josephs Sydney), duties, fees, taxes and / or customs charges incurred, and the cost of return shipping.
RISK OF LOSS
All products purchased from the Website (or email / phone purchases for delivery) are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Josephs Sydney. Title to the merchandise purchased on the Website (and by email / phone), as well as the risk of loss for such merchandise, passes to you when Josephs Sydney delivers the merchandise to the carrier.